If you have concerns about your child’s hearing, we can help.

Whether your child has a confirmed hearing loss, your baby has failed the Newborn Hearing Screening (sometimes called the ‘SWISH Test’), or you’re concerned about your child’s hearing and need advice, The Shepherd Centre can help.

Call us now on 1800 020 030 for a confidential chat with one of our expert staff, and to learn more about how The Shepherd Centre can support your family. Alternatively, you can email us or get in touch via our Contact form.

An integrated service, with specialist cochlear implant experience

Our aim at The Shepherd Centre is to make your family’s journey as straightforward as possible. What sets us apart from other service providers is that we are a one-stop-shop with a range of vital hearing services all under the one roof. 

Our team of audiologists, listening and spoken language therapists, child and family counsellors and cochlear implant surgeons work collaboratively to ensure the best possible outcome for your child and family. We strive to make life easy for you so all your energy is put in to helping your child to be the best that they can be. To start your journey, call us on 1800 020 030 or get in touch.

Helping deaf children learn to listen and speak for almost 50 years

The Shepherd Centre has helped more than 2000 Australian children with hearing loss to develop speech, language and listening skills. Our intensive early intervention program helps give deaf children the support and skills they need to succeed and thrive at mainstream school alongside their hearing classmates. We also work closely with families to give you the knowledge, encouragement and support you may need along the way.

Watch a video from mum Ivy who talks about her experience getting started with The Shepherd Centre.

Seeing results at The Shepherd Centre

Families who come to The Shepherd Centre seek a listening and spoken language future for their child, with the very best listening, speech, language and social skills possible. Our mission is to help your family achieve this vision for your child. 

Over 85% of children who attend The Shepherd Centre start school as confident students with equivalent or better language skills than their hearing classmates – testament to the incredible skill and hard work of their families and clinicians.

What we’re known for

Family focused, personalised support

Children are unique and their families are too, so we take the time to get to know families and work with you to create the most appropriate support plan for your child. We equip and empower families, and connect you with other families of children with hearing loss so you can feel part of a strong support network.

Ready for school

Our programs are designed to ensure children with hearing loss have all the skills they need to enter school as confident, capable students. Most children who attend The Shepherd Centre typically achieve age-appropriate speech and language skills by the time they get to school.

Support for unilateral and mild hearing loss

We support kids with a range of hearing abilities including unilateral (hearing loss in one ear only) and mild hearing loss. Our research shows that children with all levels of hearing can benefit from being supported and equipped to learn how to make the most of the hearing they have access to.

Support hubs and remote access

Each one of our centres provides a full range of services so families can access everything in one place. For those who can’t make it to a centre or who live in remote or rural areas, we deliver support via video conferencing facilities and annual workshops.

Child and Family Counselling

When a child is diagnosed with hearing loss, the journey ahead can feel daunting. That’s why we employ a dedicated and experienced team of counsellors who can help you take each step as it comes. They’re the first support people you will meet at The Shepherd Centre and they’re a constant source of support for your family throughout your time with us.

National Disability Insurance Scheme (NDIS) provider

The Shepherd Centre is an approved provider under the National Disability Insurance Scheme. For more information about the Scheme and how your family might be eligible for support, please click here.

Need support now?

Call us on 1800 020 030 to speak to a member of our knowledgeable and supportive team, email us or get in touch via our Contact form.