Telephone porting this Thursday 26th March, 2020

23 Mar 2020

The porting process is scheduled to take place this Thursday 26th March at 3 pm. We are currently in the process of arranging for our telephone lines to be moved to our new carrier.

Please be aware that there may be a 15-minute outage during the porting process, with the unlikely possibility of a 4-6 hour outage.

During the porting process, there will be no telephone service available at any of our centres, and callers will receive an engaged/error signal. Please contact your centre by phone during this outage. We thank you for your understanding and patience as we update our systems.

If you have any questions, please contact our friendly Family Care Team at [email protected].

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