Contact Us

If you have questions about your child’s hearing, we’re here for you.

Whether your baby has been referred for follow-up after the Newborn Hearing Screening (often called the SWISH Test) or your child has already been diagnosed with hearing loss, The Shepherd Centre is here to help.

Reach out today for a private chat with one of our caring team members and learn how we can support your family.


Next steps if you’re new to this

If you haven’t already had a hearing test for your child, the next step is to book one. A hearing test will help confirm whether your child needs further support.

The Shepherd Centre can provide hearing tests for children. Simply call your local centre or fill in the contact us form, and our team will be in touch to guide you through the next steps.

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Reach out, we are here for you

Whether this is your first time connecting with us or you’ve known us for years, welcome — we’re here for you.

Starting this journey can feel unfamiliar, but you don’t have to do it alone. With the right support, children with hearing loss can thrive — and together we can unlock a world of opportunities for your child.

That’s why there are no waitlists for our Early Intervention program, we are ready to see you right away. From the very first meeting with a Child and Family Counsellor, your family will have caring support every step of the way. Our team will create a personalised program tailored to your child’s needs, helping them grow with confidence and reach their full potential. And as they grow, we’ll continue to provide a lifetime of hearing health care to help them thrive at every stage.

If you are reaching out for something else – whether it’s to book a hearing test, learn more about our services, explore volunteering opportunities, support us with a donation or connect with our team for media or partnership enquiries – we’re here to help with your enquiry.

Just fill in the form below and our helpful team will be in touch shortly.

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146 Burren St, Newtown NSW 2042

Erina Meeting Room 2/3, Erina Fair Shopping Centre North South Road Erina NSW 2250

5 Nealie Place, Rivett ACT 2611

48 Dempster St, Wollongong NSW 2500

48 Dempster St, Wollongong NSW 2500

Ribbonwood Centre, 93-109 Princes Highway, Dapto New South Wales 2530

43 Graham Avenue, Casula NSW 2170

43 Graham Avenue, Casula NSW 2170

LPC House, Level 2 Suite 2.01/3 Fordham Way, Oran Park NSW 2570

93 Montagu Bay Rd, Montagu Bay, Hobart TAS 7000

Entrance via Newcastle Health Enterprise, 218 Pacific Highway, Pearson St, Charlestown NSW 2290

124 Talbot Rd, South Launceston 7249

Ground Floor, 16 University Ave Macquarie University, NSW 2109

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