Careers

Interested in a career at The Shepherd Centre?

In 2018 The Shepherd Centre was awarded Excellence in Business and their CEO Dr Jim Hungerford was recognised as an Outstanding Business Leader at NSW Business Chamber Awards for the City of Sydney region. Dr Hungerford and our General Manager of Clinical Programs, Aleisha Davis were nominated for the 2019 Impact 25 Awards for their work in the social sector. We pride ourselves on our commitment to excellence and effectiveness, qualities that we believe come from a healthy work/life balance.

Our flexible working arrangements and family-friendly culture enables our expert staff to perform at their best. We have approximately 80 staff based at our six centres in Newtown, Macquarie, Liverpool, Wollongong, Canberra and Campbelltown.

The range of skills and breadth of experience among our staff – encompassing Clinical, Communications and Fundraising and Support – enables The Shepherd Centre to provide world-class programs to children and families, raise strong support and awareness, and continue to deliver outstanding services.

Clinical program staff are at the front line of our work. Our clinicians are highly experienced and are among the best in the world. Our multidisciplinary clinical team consists of: Listening & Spoken Language Specialists; Audiologists; Child & Family Counsellors; Speech Pathologists; Teachers of the Deaf; Ear, Nose and Throat Specialists (ENTs); Research Assistants; and Pre-School Directors and Assistants.

Communications and Fundraising staff help to create further awareness of The Shepherd Centre. Our team works with a variety of supporters and donors, from individuals and large organisations to trusts and  foundations. As The Shepherd Centre must fund the majority of its programs and services through fundraising, these roles are vital for the organisation to continue its work.

Support roles ensure The Shepherd Centre is able to continue to deliver its world class services to children and families. These roles encompass a range of skills including IT, Administration, Finance and Human Resources.

Volunteer’s across all areas of the organisation are welcome, to express your interest in becoming a volunteer and to see any specific volunteering opportunities currently available, opportunities can be found here.

Current vacancies

Positions vacant at The Shepherd Centre will be listed below.

 

Clinical Programs Administrator – Canberra

About the Role

We currently have an opportunity for an experienced Administrator to join the team of passionate, high-performing people, who work closely with each other and the children and families in the program to achieve amazing things. The Clinical Programs Administrator position is a part time role for a total of 23 hours per week over 3 to 5 days focused on providing administrative and office support for the Clinical Team.  

The key responsibilities include:

  • Scheduling of Clinical Appointments
  • Liaison with Clinical Programs Administration Team across NSW centres
  • Clinical Database Management
  • Providing a friendly and welcoming environment for families, visitors and guests
  • Establishing good external links and stakeholder relationships
  • Communication with families including answering calls and enquiries, greeting clients, confirming appointments and appropriate liaison with team members
  • Assistance with coordination of weekly group sessions
  • General office administration and project coordination
  • Tracking of relevant documentation
  • General upkeep and maintenance of the centre

 

Why join The Shepherd Centre

  • Competitive salary packaging (available in the not-for-profit sector
  • The chance to make a real difference in the lives of hundreds of children
  • Family friendly work environment and a dynamic, vibrant and respectful culture
  • Flexible working environment and opportunities
  • Finalist of NSW Business Chamber 2019 Employer of Choice award

 

About You

Essential Criteria

  • Minimum of three years’ work experience in providing administrative assistance
  • Excellent organisational skills and attention to detail
  • Highly developed verbal communication and writing skills
  • Proven customer service skills
  • Commitment to teamwork
  • Highly developed computer, software and report writing skills
  • Ability to work flexibly within complex process requirements
  • Demonstrated skills in problem solving and use of own initiative
  • Ability to work in a busy, fast-paced environment
  • Working with Vulnerable People clearance or willingness to obtain one

Desirable Criteria

  • Relevant experience in health and/or disability sectors
  • Clinical/Medical administrative experience
  • Driver’s license

 

To apply

Please submit your resume and cover letter addressing the selection criteria. We encourage you to submit your application as soon as possible as we are actively shortlisting candidates. Only shortlisted candidates will be contacted.

 

Vacancy posted on: 21/10/2019

 

Clinical Programs Administrator – Wollongong

About the role

We are seeking a motivated Clinical Programs Administrator to work as a part of our friendly and supportive clinical team. This is a part-time permanent role based at our Wollongong centre working 26hrs/week preferably across 4 days (further flexibility can be considered for the right applicant). The role reports to the Centre Manager and is responsible for providing administrative and office support for the Clinical Team.

Responsibilities include but are not limited to:

  • Communication with families including answering calls and enquiries, greeting clients, scheduling appointments and respective liaison with team members
  • Providing a friendly and welcoming environment for families, visitors and guests
  • Clinical database management including creating and updating records and files
  • Establishing good external links and stakeholder relationships
  • Liaising with Clinical Programs Administration Team across centres

 

Why join The Shepherd Centre

At The Shepherd Centre, we are passionate about improving outcomes for the children accessing our programs. We support work-life balance and offer benefits including;

  • Competitive salary packaging (available in the not-for-profit sector)
  • Supportive and friendly work environment and company culture
  • Finalist of NSW Business Chamber 2019 Employer of Choice award

 

About you

  • Minimum of three years’ work experience in providing administrative assistance
  • Strong organisational skills and attention to detail
  • Excellent verbal and written communications skills
  • Ability to work flexibly and resourcefully in a dynamic environment
  • Proven customer service skills
  • Working with Children Check NSW or willingness to obtain one
  • Full working rights in Australia

 

To apply

Please submit your resume and cover letter to [email protected]. We encourage you to submit your application as soon as possible as we are actively shortlisting candidates. Only shortlisted candidates will be contacted.

 

Vacancy posted on: 01/10/2019

 

Group Programs Administrator

About us

The Shepherd Centre is a not-for-profit early intervention provider that runs specialised paediatric programs for children with hearing impairment and their families to enable them to develop their listening and spoken language and go on to achieve their full potential in life. The Shepherd Centre has been operating for almost 50 years and helps over 500 children and families each year through 6 centres across NSW and ACT, as well as running a number of outreach services, and working with remote families through our teleintervention and e-learning platforms.

About the role

We are seeking a highly motivated Group Programs Administrator to work as a part of our friendly and supportive clinical team. This is a part-time permanent role based at our Newtown centre (head office), working 32 hrs per fortnight in a pattern of 4 hrs per day across 4 days per week. The role reports to the Senior Manager Group Programs and is primarily responsible for supporting with the administration of our Early Childhood and School Age Group Programs, including volunteer coordination and some direct interaction in groups with families while supporting with groups coordination.

Responsibilities include but are not limited to:

• Assistance with the administration of enrolments for all group programs
• Coordination of groups volunteer recruitment, database and documentation
• Clinical Database Management and NDIS administration as required
• Assistance with the distribution and collection of pre and post group surveys to families
• Assistance with groups coordination at the centre as required, including preparation of materials for child and parent groups as needed, networking with families and support with child care

Why join The Shepherd Centre

At The Shepherd Centre, we are passionate about improving outcomes for the children accessing our programs. We support work-life balance and offer benefits including;

• Competitive salary packaging (available in the not-for-profit sector)
• Supportive and collaborative work environment
• Family friendly but professional company culture
• Finalist of NSW Business 2019 Employer of Choice award

About you

• Minimum of three years’ work experience in providing administrative assistance
• Good organisational skills
• Highly developed written and verbal communication skills
• Group work skills and experience
• Proven customer service skills
• Working with Children Check NSW or willingness to obtain one
• Full working rights in Australia
• Desirable: Experience with working in a family centred/early childhood or school settling

To apply

Please submit your resume and cover letter to [email protected]. We encourage you to submit your application as soon as possible as we are actively shortlisting candidates. Only shortlisted candidates will be contacted.

 

Vacancy posted on: 3/10/2019

 

Speech Pathologist/Teacher of the Deaf

Due to the growth of The Shepherd Centre we are now seeking a highly motivated and enthusiastic professional for a full time 12 month fixed term contract Speech Pathology/Teacher of the Deaf position at The Shepherd Centre. The role provides an opportunity to work across our Newtown and Liverpool centres.

Responsibilities include but are not limited to:

  • Guide and coach parents/care-giver to become the primary facilitator of their child’s listening and spoken language development in their everyday environments through individual, group and consultative sessions.
  • Work with other team members such as audiologists and child and family counsellors to provide and integrated approach to family goals around listening and spoken language.
  • Develop, facilitate, implement, monitor and evaluate annual Individual Family Service Plans (IFSPs) with the team.
  • Carry out NDIS activities including drafting Service Recommendations and Service Agreements.
  • Monitor and evaluate the child’s progress via formal and information diagnostic assessment.

Why work for us?

At The Shepherd Centre, we are passionate about improving outcomes for the children accessing our programs. We support work-life balance and offer benefits including;

  • Generous salary packaging option (available in the not for profit sector)
  • Six weeks annual leave
  • Flexible work hours including nine day fortnight
  • Great internal professional development mentoring program
  • Training for international certification in Listening and Spoken Language
  • Finalist of NSW Business 2019 Employer of Choice award

What you need

  • Tertiary qualification in relevant professional area and eligibility for registration with associated professional organisation
  • Ability to work in a dynamic interdisciplinary team environment
  • Passion for working with children an supporting their families
  • Ability to work flexibly and resourcefully in a dynamic environment
  • Working With Children Check (NSW) or willingness to obtain one
  • Full working rights in Australia
  • Desirable: experience of working with school age children
  • Desirable: driver’s license and access to a car as public transport options are limited for our Liverpool centre

How to apply

To apply, please send your completed application, consisting of your resume and cover letter (addressing the above criteria) to [email protected].

We encourage you to submit an application as soon as possible as we are actively shortlisting applications as they are received. We will only contact shortlisted candidates.

Vacancy posted on: 08/2019

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