About Us

The Shepherd Centre is a not-for-profit providing specialised programs for children with hearing loss and their families. Our programs meet the needs of children of all ages; from our world-leading early intervention system for babies and toddlers, through to our mentoring program, Hear for You, which supports school-aged children and teenagers.

We have been enabling children with hearing loss to develop their listening and spoken language, literacy, and social skills for over 50 years, ensuring they can go on to achieve their full potential in life. We currently support over 700 families all over Australia with Online Telehealth for rural and regional areas and seven in-person centres in NSW and the ACT.

Our global platform HearHub supports health professionals working with children with hearing loss all over the world.

Our Philosophy

We provide a unique and world leading integrated system for children and young people with hearing loss and their families, from birth through to 25 years. Our holistic model includes individual, group and mentoring programs to provide the opportunity to learn in focused, sessions and from peers, mentors and other families in social and group contexts. We support all areas of development through co-ordinated family-centred care. A team of qualified specialists works in partnership with young people and their families to create an individual evidence-based program, consulting and collaborating with health and education professionals in their community in a culturally sensitive and inclusive way. We engage with and empower the families and young people we work to build their own capabilities, reach their goals and milestones and develop the knowledge and confidence to reach their own individual potential.


To work, along with partner organisations, towards ensuring that every child achieves the best listening and spoken language they are capable of; and the development of their skills is supported to maximise their social inclusion.


To enable children who are deaf and hearing-impaired to develop spoken language so they may fully participate in the world, and in doing so, reach their full potential.

Annual Report

To view our latest Annual Report, please click here.


The Shepherd Centre is a proud member of First Voice, a national alliance of member organisations whose primary focus is the provision of listening and spoken language for children who are deaf or hearing impaired.

Contact us

Contact us on 1800 020 030 or email [email protected]. To see contact details of our centres click here.

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