The Shepherd Centre has officially relocated its Newcastle service to a new permanent home at Level 1, 218 Pacific Highway, Charlestown, marking a major milestone for families across Newcastle and the Hunter Region.
The new purpose-designed facility provides a fresh, welcoming space where The Shepherd Centre’s trusted team will continue delivering its world-leading early intervention programs and wraparound, family-centred care for babies, children, and teens with hearing loss.
Strengthening support across the region
This move reinforces The Shepherd Centre’s commitment to meeting the needs of local families. While the location has changed, the same experienced team will remain in place, continuing to provide the proven programs and personalised support families know and trust.
The new Newcastle centre enables ongoing delivery of the organisation’s life-changing services, including early intervention, audiology, speech therapy, and family support, right across the region.
A permanent base for connection and care
The permanent Charlestown location offers a dedicated, fit-for-purpose environment designed to support the growth and sustainability of services in Newcastle. It reflects the organisation’s long-term commitment to the region and its role in helping children with hearing loss reach their full potential.
To celebrate the opening, a small event was held at the new centre, bringing together members of the team and the local community. Photos from the event are available on Facebook, Instagram, and LinkedIn.

Expanding access to hearing support across Newcastle
With the new Newcastle centre now open, more families across Newcastle and the Hunter Region will have access to expert hearing care closer to home.
The Shepherd Centre remains committed to helping children with hearing loss reach their full potential – because every child deserves the opportunity to listen, speak, and thrive.
Learn how our Newcastle centre can support your child’s hearing journey. Get in touch on 1800 020 030 or visit shepherdcentre.org.au/contact-us.