Your expert team

Meet the Principal clinicians who lead care at The Shepherd Centre.

They set best practice, mentor our teams and shape programs so families feel informed, supported and never alone.

From early identification to school-age support, their leadership keeps quality consistent across all locations, helping children with hearing loss build confident communication at home, at school and in the community.

What do our families say?

Love the supportive environment and absolutely love the staff that we interact with on a regular basis. Everyone goes above and beyond and it’s very appreciated.

Ingrid Steyns

Principal Clinical Learning & Development

Ingrid is the Principal Clinical Learning & Development at The Shepherd Centre. She is a Certified Listening and Spoken Language Specialist (LSLS Cert. AVT®) and Speech Language Pathologist with extensive experience supporting children with hearing loss and their families. Ingrid has also developed international training programs, mentored professionals across the globe, and presented at leading conferences on childhood hearing loss and family-centred intervention.

Joanna McAdam

Principal Listening & Spoken Language Specialist

Joanna is a Speech Pathologist and Certified Listening and Spoken Language Specialist (LSLS). She joined The Shepherd Centre in 2007 and currently leads our 20-member LSLS team. Her clinical interests include outcomes for children with moderate–severe hearing loss and the cognitive bases of listening. In collaboration with researchers at Macquarie University, Joanna has developed a program targeting executive function skills for children with hearing loss aged 4–6. She is proud to work in an environment that supports each family’s vision for their child while continually breaking new ground in supporting children with hearing loss.

Shellie Lavery

Principal Audiologist

Coming Soon and Photo to Come

Natalina Cannon

Principal Child & Family Counsellor

Natalina is a Registered Psychologist and Systemic Relationship and Family Therapist. Her experience includes work with clients from infancy to old age, and family work in post-separation programs, IVF, aged care and disability. She has trained counsellors and family therapists in programs at Uniting Unifam, Relationships Australia and ACAP over many years. Natalina has been with The Shepherd Centre since 2017 and enjoys supporting children and young people with hearing loss and their families in a holistic way.

Emma Coote

First Sounds Clinical Lead

Coming Soon

Stephanie Ingram

Principal Regional Manager

Stephanie is the Principal Regional Manager for the Liverpool and Macarthur regions and one of the Child and Family Counsellors at The Shepherd Centre. An experienced social worker and manager, she graduated from UNSW in 2006 and has since worked extensively with families and with children who have a disability across a broad range of diagnoses. She is passionate about supporting families through the diagnosis journey and ensuring children and families get the services they need.

Danielle Lam

Principal Growth & Regional Development

Danielle is a Certified Practising Speech Pathologist and Certified Listening and Spoken Language Specialist (LSLS). Danielle joined The Shepherd Centre in 2007 and is leading the team in digital and regional growth and development. This has led Danielle to develop online telehealth services, professional learning courses, digital assessment tools, and training resources for professionals working with children with hearing loss at The Shepherd Centre and beyond, as part of the HearHub digital platform.

Katie Neal

Principal Growth & Regional Development

Danielle is a Certified Practising Speech Pathologist and Certified Listening and Spoken Language Specialist (LSLS). Danielle joined The Shepherd Centre in 2007 and is leading the team in digital and regional growth and development. This has led Danielle to develop online telehealth services, professional learning courses, digital assessment tools, and training resources for professionals working with children with hearing loss at The Shepherd Centre and beyond, as part of the HearHub digital platform.

Contact us today

If your child has hearing loss or you’re looking for support, we’re here to help. Our team will listen, answer your questions and guide you to the next right step, whether that’s an appointment, information about technology and therapy, or support for school and home.

Alternatively, please fill out the contact us page form and a member of our team will get back to you shortly.

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