Supporting children and families after distressing news

Events reported in the media can be upsetting for adults and children alike. Even when something happens far from home, children may still sense distress, pick up conversations or see headlines that leave them feeling confused, worried or unsettled.

We have created the below information to help parents and carers navigate difficult news with their children, in ways that feel reassuring, age-appropriate and grounded.

This includes some gentle, evidence-informed suggestions, along with trusted support services if you need extra help.

Start with reassurance and connection

Children look to adults to understand whether they are safe.

• Reassure your child that they are safe right now.

• Stay calm and present, even if you are feeling shaken yourself.

• Keep routines where possible. Familiar rhythms help children feel secure.

Let your child lead the conversation

Some children will want to talk. Others may not.

• Answer questions honestly, using simple language suited to your child’s age.

• It is okay to say “I don’t know” if you are unsure.

• Avoid sharing graphic details or repeating upsetting information.

Limit news exposure

Continuous media coverage can increase anxiety for both adults and children.

• Avoid having news on in the background.

• Be mindful of conversations adults have within earshot of children.

• Check in after your child has been exposed to distressing news.

Support emotional expression

Children may express feelings in ways that are not obvious.

• Changes in behaviour, sleep or emotions can be normal responses.

• Encourage expression through play, drawing, stories or movement.

• Validate feelings without trying to “fix” them straight away.

Look after yourself too

Children benefit most when their caregivers are supported.

• Take breaks from news and social media.

• Reach out to trusted friends, family or professionals.

• Remember that seeking support is a strength, not a failure.